After creating your Serova account, the first thing you’ll do is sign in and complete a quick profile setup.
This ensures your account is secure, personalised, and ready to manage assistants and organisations.
This page explains what happens when you log in for the first time, why Serova asks for certain information, and where to go next.
Once your account has been created, visit:
Enter your email and password to sign in.
If two-factor authentication is enabled, you may be asked to enter a verification code.
When you sign in for the first time, you will be asked to:
This number is used for:
You only need to do this once.
After completing your profile, you will land on your Dashboard.
Your dashboard shows a high-level overview of your Serova environment, including:
At this point, your account exists — but you still need to create or select an organisation before you can create an assistant.
From the dashboard, you can navigate to:
Create new assistants or manage existing ones.
Adjust how and where you receive alerts.
See the groups monitored by your assistants.
View connected communities for group-based assistants.
Access subscription information once an assistant exists.
Switch between multiple organisations if you have more than one.
At this point, the dashboard is mostly a starting point until you create an organisation and assistant.
Once you have completed your profile:
➡️ Go to the Assistants section
This is where you will create your first assistant.
But before that, Serova will ask you to:
➡️ Choose or create an Organisation
If this is your first time using Serova, you will need to create a new organisation before you can proceed.
Continue to:
➡️ Page 3 — Creating An Organisation